Conditions of Use

Higgo’s is a trading name of Greenwood (UK) Ltd, Registered: 6828002. For reference to Higgo’s used below, this means Greenwood (UK) Ltd.

PORTRAYAL OF PRODUCTS

Whilst every effort has been made to portray items accurately, slight variations may occur, especially where a product is handmade or hand finished.
All measurements stated are approximate and the reproduction of colours is as accurate as photographic processes will allow.

PRICING AND VAT

VAT is charged at 20% on all products but this rate may change in line with government alterations to the VAT level. It may be necessary to change prices from time to time for reasons beyond our control but we endeavour to offer the best value possible at all times. RRP pricing in the catalogue is where the same or near identical product has retailed in another catalogue or retail outlet. These RRP’s are guide levels only and may fluctuate but we have done our best to give as accurate information as possible relating to RRP’s

LIABILITY DISCLAIMER

Higgo’s total liability for any claim, however it may arise, shall not exceed the price of the goods supplied by Higgo’s to the customer. Higgo’s shall not be liable for any consequential loss whether this arises from a breach of duty in contract or in any other way. Higgo’s cannot accept any liability for a failure to comply with instructions specifically stated in this catalogue. You have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. Thereafter the legal title to the goods passes to the customer and Higgo’s cannot accept any claims for faults or defects or for any liability to personal injury or any other claim. Your statutory rights are not affected by this statement.

DELIVERY & RETURNS

Stock permitting, we aim to deliver your order within 3-5 working days but please allow up to the standard 28 days for mail order shopping. Our delivery charge is for mainland UK only. Please call our orderline for advice as to costs to deliver to non-mainland UK. For express delivery (24-48hr service), there is a Ł4.50 surcharge)
We test and approve all our products for their quality before offering them. Should you not be satisfied with the quality of the product simply return it within 14 days in its original packaging and suitable for resale, for a prompt replacement or refund of the item price.
This does not include furniture items or any self-assembly items (once assembly is part or fully completed) – these items are non-returnable, unless faulty. So please measure the space in your home before ordering. Other items we are unable to refund or exchange for reasons of hygiene and safety, unless they are faulty, are: bedding, blankets, bedding accessories, quilted throws, items of a personal grooming nature such as bathmats; CD’s, DVD’s, tapes or other recording media product.
If you wish to return an item, and it is not damaged or faulty or a despatch error, Higgo’s will not be responsible for your return post & packing.
If we find that the product has not been returned to us in fully resaleable condition, we reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount. Please therefore use adequate packaging to protect your package during transit of its return.
We strongly advise that a proof of postage certificate (free at your post office) should be obtained when returning any item. Higgo’s cannot be held responsible should your package be lost by the post office in returning to our warehouse.
Any returned item must be accompanied by the form sent with your original order. Failure to include this may result in your return not being able to be identified.

WEBSITE

Every effort is made to ensure that the website is free from viruses and defects, however this cannot be guaranteed.
Higgo’s uses a secure payment method in this website and all your details are kept confidential, however Higgo’s shall not be liable to any person for loss or damage to their computer or information given resulting from use of this website.

COPYRIGHT

All rights for this website are owned by or licensed to Higgo’s. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Higgo’s. You may not modify, distribute or re-post anything on this website for any purpose.

DATA PROTECTION / PRIVACY

We may occasionally make our customer list available to carefully screened companies whose products or services we think may be relevant or of interest to you. If you do not wish your address to be passed on please tick the box on the order form, or tell your operator when ordering by phone when asked. Or you can write to us at the address given on the order form.

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